CONSULTING

Live and Breath Digital Transformation

We believe that businesses need to innovate and keep up with the fast-paced modernisation of how businesses are transacted and how customers interact with them. However, in the midst of keeping up with innovations and new hype, many companies have reached a stagnant point where the conventional business processes is incompatible with the new systems. As a result, employees end up implementing mostly manual workarounds; time and effort is increased exponentially in achieving the same tasks with very little increase in productivity. At the same time, this could also cause a disparity between outputs and business objectives.
Digital transformation is the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers. The core of digital transformation however, involves a change in organisational mindset, a change in the way leadership thinks of and encourages innovation not just in technology but in the business processes, functions and objectives of the business as a cohesive unit. At the heart of digital transformation, the experience of the team, customers, partners and stakeholders must be considered and improved upon because business is made up of people, not just computers.

Business Technology

  • Infrastructure
  • Systems
  • Business Process Realignment
  • Business Intelligence & Analytics

Data optimisation

  • Business Intelligence (BI)
  • Data Analytics
  • Data Governance

Business Process Re-engineering

  • Operational Efficacy
  • Change Management
  • Technology Integration
  • Supply Chain Optimization

Customer Experience

  • Customer Journey Mapping
  • Online Lead Acquisition
  • Customer Retention
  • Customer Segmentation

Team engagement

  • Team Communication Strategy¬†
  • On-going Programme and Change Management
  • Shared Purpose (Knowing Your Why)

Program Management

  • Project Coordination
  • Transformation and Change Management¬†
  • Stakeholder Management and Communications

Quit Waiting. Begin Your Digital Transformation Journey with INVICTA Today.