PRODUCTS AND SERVICES

We offer a range of Products and Services to help your business GROW.

 

We believe that businesses need to innovate and keep up with the fast-paced modernisation of how businesses are transacted and how customers interact with them.

 

However, in the midst of keeping up with innovations and new hype, many companies have reached a stagnant point where the conventional business processes is incompatible with the new systems. As a result, employees end up implementing mostly manual workarounds; time and effort is increased exponentially in achieving the same tasks with very little increase in productivity. At the same time, this could also cause a disparity between outputs and business objectives.

 

Digital transformation is the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers.

 

The core of digital transformation however, involves a change in organisational mindset, a change in the way leadership thinks of and encourages innovation not just in technology but in the business processes, functions and objectives of the business as a cohesive unit.

 

At the heart of digital transformation, the experience of the team, customers, partners and stakeholders must be considered and improved upon because business is made up of people, not just computers.

Business Technology

Business Technology

One of INVICTA’s Products and Services is Business Technology. Putting it simply, these are technologies that helps your organization run its business and operational processes.

 

 

We help you enhance your current usage of your systems, keep your technology up to date and align it with your goals to accelerate your business and keep up with ever changing times.

 

 

Keywords: Infrastructure, Systems, Business Process Realignment, Business Process Re-engineering

BUSINESS INTELLIGENCE & ANALYTICS

BUSINESS INTELLIGENCE & ANALYTICS

What is it? Business intelligence (BI) is the process of collecting, storing and analyzing data. It focuses on reporting the analysed data. Business analytics (BA) refers to the practice of using your company’s data to anticipate trends and outcomes. It uses past data to extract insights.

 

 

We help you make your business data make sense so it is a source of intelligence, not just data.

 

 

Keywords: Business Intelligence, Data Analytics and Data Governance, Business Intelligence & Analytics

Programme Management

Programme Management

What is it? Although focusing on helping a business reach its goals through ongoing strategic initiatives, it is not at all as simple as it sounds. This needs to be a long-term plan and it needs to be well-communicated plan among all the employees to move everyone in the same direction. 

 

 

We help you tailor your change management strategies to ensure that the benefits of the transformation are defined and aligned to your business objectives.

 

 

Keywords: Project Coordination, Transformation & Change management, Stakeholder Management & Communications

CUSTOMER EXPERIENCE

CUSTOMER EXPERIENCE

What is it? Now customer is the center of any business, but how much do we care and know about their journey with us? What do they think, how do they feel and why did they choose us?

 

 

We help you create (or revisit!) your customer journey map to know how your customers really feel and what really want.

 

 

Keywords: Customer Journey Mapping, Online Lead Acquisition, Customer Retention, Customer Segmentation

What is it? Innovation is by no means simply an invention of a fun gadget or system, it needs to solve a problem. Businesses need to innovate to reach its objectives, be it innovating by changing your business model or making changes to deliver better products or services.

 

 

We help you take the first step in implementing innovation opportunities into existing business models and accelerate your business.

 

 

Keywords: Corporate Innovation, Cloud Adoption and Planning, Data Mapping and Governance

What is it? Employee engagement is the emotional attachment employees feel towards work and workplace. The higher the engagement, the higher the productivity and employee retention. But how do you increase your team engagement?

 

 

We help you craft a strategy and purpose for everyone in the company be aligned with each other and understand why the change made is crucial. 

 

 

Keywords: Team Communication Strategy, On-going Program & Change management, Shared Purpose